Professional dilemmas

first_img Comments are closed. Previous Article Next Article Professional dilemmasOn 1 Sep 2001 in Personnel Today Related posts:No related photos. Do you have an e-learning problem? Then ask our experts to find a solution.E-mail it to the address at the bottom of the page I have a portion of the workforce that is largely computer-illiterate. I haveseen an e-learning course module that would be appropriate for them. Can yougive me any advice about preparing them for the new method of learning, or am Ibarking up the wrong tree with the idea? Some might say you’re mad! I suspect you’ve been taken in by those providerswho suggest that e-learning is some sort of panacea. It isn’t. Granted, it canbe highly effective, but it generally works best when used to remind peoplewhat they learned during an instructor-led session rather than to teach somethingfrom scratch. This doesn’t mean to say it can’t be done. I suggest you take those whoaren’t conversant with computers and arrange for them to have someinstructor-led tuition on basic computer usage. Following this, the instructorsshould spend some time introducing and familiarising the group with howcomputer-based training works – slowly leading and encouraging them through thedoorway (portal, if you want to get technical) to the learning environment. The great benefit of CBT is that learners can proceed at their own pace andre-visit as many times as they wish until they have mastered the content. Thisshould be explained to them because it will make them feel warmer towards it.It might help if the portal is something they can relate to – perhaps a bookwith pages that appear to turn. If they don’t feel comfortable, they won’tlearn and you won’t achieve your business objectives. If you’re not convinced that instructor-led tuition is fundamental for thisgroup, cast your mind back to when you first started using a computer. Weren’tyou full of trepidation in case you pressed the wrong thing and did somethingterminal? Weren’t you frustrated when you couldn’t make it do what you wanted?Wasn’t there a certain amount of fear every time you hit the return key? Didn’tyou find it easier to be shown what to do rather than trying to work your wayaround using a manual? I rest my case. Response provided by Brian Carroll, UK Director of X.HLP www.xhlp.com last_img

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